Yours Clothing
Siana Marcellus is a multilingual professional with extensive experience in customer service and translation. Currently serving as a French Online Marketing & Content Translator at Yours Clothing since June 2019, Siana specializes in translating website content and newsletters. Previous roles include a French Customer Service Agent at cxLoyalty, where responsibilities encompassed handling customer queries for French banks, assisting with training, and supporting human resources in pre-employment screenings. Siana also worked as a Sales Administration Assistant at Coriolis and as a Senior Customer Service Advisor for VIP customers at Galeries Lafayette, enhancing customer satisfaction through various services. Additional experience includes a position at McDonald's as a Customer Care Associate. Siana holds an education from CY Cergy Paris Université and is currently attending The University of Huddersfield.
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Yours Clothing
We are a fast growing and much-loved fashion curve retailer. We believe that fashion is for everyone, regardless of size. Now, we are a truly global business. We operate a number of websites in various different languages, shipping to over 90 countries. We also have stores across the UK and EU And we're still growing rapidly! Our business operates from our UK head office in Peterborough, which houses our online business, a photography studio, our warehouse, customer service department and all other head office divisions fully operating under one roof. Here at Yours we firmly believe that fashion is for everybody, and that style doesn’t stop at a size 16. We still live by the 5 core values that our business was founded on: FIT & FLATTER We have an in-house team that fit our garments on plus size women, so that we can ensure that you receive the highest quality products that fit and flatter your curves. QUALITY We are uncompromising on quality. From the fabrics we select, the trims, and accessories added, no short cuts are accepted. Every garment sold has a money back guarantee if you are not fully satisfied with your purchase. ON TREND Whilst we continually provide you with everyday essentials for your wardrobe, we also work hard to ensure we have all the latest season’s trends in our collections, from outerwear, dresses, tops, bottoms, footwear, lingerie nightwear and accessories. GREAT VALUE We work closely with the best suppliers, and keep our costs to a minimum, so that we can provide you with the best quality clothing at affordable prices. We have an ‘all sizes one price’ philosophy, and believe that looking good and feeling great in your clothes should be for all women regardless of size. SERVICE We have hundreds of friendly store staff who offer expert style advice and have an extensive knowledge of our products and are also our customers. Our head office-based Customer Service team are also on hand 7 days a week to help with any customer queries