Siana Marcellus

Siana Marcellus is a multilingual professional with extensive experience in customer service and translation. Currently serving as a French Online Marketing & Content Translator at Yours Clothing since June 2019, Siana specializes in translating website content and newsletters. Previous roles include a French Customer Service Agent at cxLoyalty, where responsibilities encompassed handling customer queries for French banks, assisting with training, and supporting human resources in pre-employment screenings. Siana also worked as a Sales Administration Assistant at Coriolis and as a Senior Customer Service Advisor for VIP customers at Galeries Lafayette, enhancing customer satisfaction through various services. Additional experience includes a position at McDonald's as a Customer Care Associate. Siana holds an education from CY Cergy Paris Université and is currently attending The University of Huddersfield.