Desiree J. Rivera

Desiree J. Rivera has a strong background in workforce management, with experience in various roles and organizations. Desiree J. is currently employed at YouTube as the Head of Workforce Management since January 2023. Before that, they worked at Google from September 2014 to January 2023, holding positions such as Business Planning Lead, Head of Central Functions, and Senior Workforce Management Lead - Consumer Operations. Prior to their time at Google, they worked at Ceridian LifeWorks as a Workforce Manager from August 2013 to September 2014. Desiree J. started their career at American Express in June 2011 as a Workforce Manager, where they played a key role in developing the Workforce Management department. Desiree J. stayed at American Express until August 2013. Before joining American Express, they worked at AT&T as a Workforce Management Assistant Manager from August 2002 to June 2011.

Desiree J. Rivera completed their Master of Business Administration (MBA) degree in Human Resources Management and Services at Saint Leo University from 2012 to 2013. Prior to that, they obtained their Bachelor of Arts (B.A.) degree in Business Administration and Management, General from the same institution between 2008 and 2012. Additionally, Desiree holds a certification as a BMP- Certified Workforce Manager, CWFM from BenchmarkPortal.