Berend B.

Berend B. has a diverse work experience spanning over 18 years. Berend'smost recent position was as a Customer Success Manager at Sitee.io and Youvia, where they managed and supported customers with the implementation and growth of their businesses. Prior to this, they worked as a Customer Support Executive at GPS-Buddy and as a Support Consultant at Esize a Proactis company. Berend also gained valuable experience as a Technical Customer Service Consultant NL at Antalis and as a Client Manager and Support Engineer at Visit by GES. Berend started their career as a Support Engineer at CSiPOS and later transitioned to a Sales Consultant role at BCC Elektro-speciaalzaken BV. Throughout their career, Berend has demonstrated strong communication, project management, and customer service skills.

Berend B. obtained a PRINCE2 Foundation certificate in Project Management from AXELOS Global Best Practice in December 2016. In January 2017, they received a certification from Google in the Basisprincipes van online marketing. Berend completed a course titled "University of California - Work Smarter, Not Harder: Time Management for Personal & Professional Productivity" on Coursera in September 2020. In the same month, they also obtained the Google - Technical Support Fundamentals certification from Coursera. Berend acquired additional certifications in Motivational Interviewing from the Online Academy in January 2021 and Scrum in het kort from the same institution in September 2021.

Moving on to their education history, Berend pursued a degree in VMBO Theoretische Leerweg from Vechtstede College from 2002 to 2007. Then, from 2006 to 2010, they obtained an Associate's degree in Leisure Management from an unspecified institution, focusing on Leisure Management (mbo-4). In 2022, Berend attended the LOI and earned an HBO degree in Ontwikkelingspsychologie (Developmental Psychology). Additionally, in 2022, they completed a course in ITIL 4 Foundation (IT Service Management) but did not acquire a degree or field of study for this particular course.