ALBERT OFORI

Albert Ofori has a diverse work experience in the IT support and telecommunications industry. ALBERT'smost recent role was as a 2nd Line IT Support Engineer at YouView TV Limited, where they provided onsite desktop support and troubleshooting for various operating systems and devices. Prior to that, they worked as a Senior Desktop Support Engineer at Business Connexion, where they specialized in installation and configuration of Windows operating systems. ALBERT also has experience as a Senior Service Desk Analyst at Plan-Net, providing technical support for the legal and financial sector. Additionally, they have worked as an IT Service Desk Analyst at Hertfordshire County Council, a Customer Service Assistant at William Hill, and an IT Support Engineer at Zunwebb IT Systems. Earlier in their career, they were a Technical Support Analyst at HP Enterprise Services, where they focused on troubleshooting and user management. Overall, Albert has demonstrated a strong understanding of various operating systems, networks, and IT troubleshooting.

Albert Ofori attended the University of Ghana from 2002 to 2006, where they earned a Bachelor of Arts (B.A.) degree in Archaeology. In addition to their degree, Albert has obtained various certifications, including MS: Windows 7, Configuring from Microsoft in December 2015, MCPS: Microsoft Certified Professional from Microsoft in September 2015, MCTS: Windows 7, Configuration from Microsoft in September 2015, and CompTIA A+ from CompTIA in August 2014.