Sheetal N. currently serves as a Senior Retention Manager for Pizza Hut UK & Europe at Yum! Brands since June 2024. Prior to this role, Sheetal was a Senior CRM Manager overseeing Europe and North America at The Body Shop from January 2020 to February 2024, where responsibilities included leading a CRM team and developing strategies to enhance customer lifetime value across multiple markets. With previous experience as a Marketing Manager at Your Golf Travel Limited and various roles in email marketing, account management, and customer service across companies such as NET-A-PORTER and Air New Zealand, Sheetal possesses a diverse background in marketing and customer relationship management. Education includes a Bachelor of Commerce and Bachelor of Science from The University of Auckland, specializing in marketing, management, and psychology.