Constance Mwamba

Constance Mwamba currently serves as a Senior Customer Experience Advisor at Yuno Energy, a position held since June 2023, following a role as a Customer Experience Advisor at PrepayPower from January to June 2023. Prior experience includes various positions at MultiChoice Group from January 2016 to November 2021, where Constance managed a team of 15 as a Branch Customer Service Representative, worked as an Assistant Agency Liaison Officer focused on digital payment systems, served as a Customer Value Management Agent promoting services, and operated as an Inbound Customer Service Representative addressing subscriber issues. Constance is advancing education in taxation at the Irish Tax Institute while holding a Bachelor of Science in Economics and Finance from the University of Lusaka, a diploma in Digital Marketing from the Digital Marketing Institute, and a certificate in International Computer Driving from New Horizons Computer Learning Centre.