Shreekanth Dhond

Vice President & Head - Customer Excellence at Zaggle

Shreekanth Dhond has extensive experience in customer service and operations, working in various senior roles for companies in the banking, finance, and fintech sectors. Shreekanth has held positions such as Vice President, Head of Operations, and Manager, demonstrating a strong track record of leadership and expertise in customer excellence and business operations. Shreekanth'scareer highlights include roles at Zaggle, LEO1, EnKash, Kotak Mahindra Bank, and Citi India, showcasing their ability to drive operational efficiency and customer success.

Shreekanth Dhond holds a Bachelor's degree in Business Management from the University of Mumbai (1999-2002) and a Master's in Commerce with a focus on Accounting and Business/Management (2002-2003). Additionally, they pursued an Intermediate degree in Business/Commerce at St. John the Baptist College (1997-1999) and completed their Matriculation at Little Flower English High School (1984-1997). Shreekanth is presently pursuing a Global MBA at London Executive Education Academy. Furthermore, they have obtained various certifications in career coaching, cybercrime prevention, banking services, and legal studies, among others.

Links

Previous companies

Kotak Mahindra Bank logo
EnKash logo

Timeline

  • Vice President & Head - Customer Excellence

    June, 2023 - present

  • Vice President & Head - Operations & Customer Care

    October, 2018

  • Head - Operations & Customer Care

    January, 2016

  • Manager - Operations & Customer Care

    November, 2013