Basem Alosaimi

Basem Alosaimi has extensive experience in the telecommunications and customer service sectors, currently serving as a Partner Collection Management Senior Specialist at Zain KSA since April 2014. Previous roles at Zain include Partner Collection Management Specialist, Logistics Support Senior Analyst, and Sales Training Analyst, showcasing skills in finance coordination, inventory management, and client relationship management. Basem also excelled as an Acting Flagship Supervisor and Helpdesk Shift Leader, quickly advancing to leadership roles by ensuring adherence to service and operational agreements. Prior experience at ETISAL International Group as a Call Center Shift Leader involved team supervision and operations management, while an earlier role as a Human Resources Officer at SAFA PHARMACEUTICALS involved overseeing security and safety measures in pharmaceutical warehouses.