Zain KSA
Basem Alosaimi has extensive experience in the telecommunications and customer service sectors, currently serving as a Partner Collection Management Senior Specialist at Zain KSA since April 2014. Previous roles at Zain include Partner Collection Management Specialist, Logistics Support Senior Analyst, and Sales Training Analyst, showcasing skills in finance coordination, inventory management, and client relationship management. Basem also excelled as an Acting Flagship Supervisor and Helpdesk Shift Leader, quickly advancing to leadership roles by ensuring adherence to service and operational agreements. Prior experience at ETISAL International Group as a Call Center Shift Leader involved team supervision and operations management, while an earlier role as a Human Resources Officer at SAFA PHARMACEUTICALS involved overseeing security and safety measures in pharmaceutical warehouses.
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Zain KSA
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Zain KSA was established as a leading telecom provider in the ICT sector in Saudi Arabia in August 2008, as a listed company whose shares are quoted on Saudi Arabia’s stock exchange. Spread across the kingdom in 75 cities, Zain is continuously enhancing its services and enabling its customers with a new lifestyle to benefit from ultramodern technology, by rapidly upgrading its offerings and adapting to the latest advancements in the sector. In due respect to its developed infrastructure, the company was successful in establishing itself as a reliable telecom operator and a digital service provider, whose services include telecom services, 5G network, digital payment services, cloud computing, IoT solutions, fiber services, drones, and many others.