Mathilde Richon is an experienced Customer Success Manager at Zankyou, a leading international wedding portal, since April 2015. Richon has previously worked as a Digital Marketing Assistant at PackLink.com, contributing to market research, project management, and content production. Additionally, Richon served as a Trade Advisor for Business France, focusing on promoting French wine and spirits, organizing events, and conducting market research. Richon holds a Master's degree in Marketing and Brand Management from OMNES Education and a Bachelor’s degree in Marketing Communication from ESIC Business & Marketing School.