Manager, Sales

Job Posted: 7/23/2024

Location: Remote - America's

Zapier is looking for a Sales Manager to join the Sales and Customer Success org at Zapier. The sales team today serves customers as they evaluate and buy Zapier’s upmarket offers, through being a dedicated sales point-of-contact. We’re looking to build a sales motion that works in harmony with our product-led growth model - this means finding meaningful ways to help our upmarket customers understand what’s possible across the customer journey of evaluating and adopting Zapier. Today, we have an inbound sales motion, but we’re also experimenting with ways to proactively engage with existing customers to drive expansion. Ultimately, success here looks like teams and organizations buying and scaling their automation usage through one of Zapier’s upmarket products.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

About You

• 5+ years in a customer-facing role (sales, sales engineering, or account management)
• 1-3+ years of relevant experience managing direct reports
• Strong track record of achieving sales targets consistently across teams and individually
• You have strong recognized leadership skills with a focus on coaching/enablement, positive mindsets, collaboration, and the ability to inspire a team of direct reports
• Examples of standing up new programs/motions through an experimental mindset - you know how to define metrics for success, create playbooks, and iterate based on learnings to accelerate growth
• You've worked cross functionally to drive feedback loops and align on priorities across Product, Marketing, Data, and Customer Success
• Strong written and verbal communication skills

Things You’ll Do

• Coach and enable a team to up-level their skills and accelerate revenue growth across your team
• Hire, mentor, and lead a world class sales team
• Provide an accurate forecast through deal reviews, inspection and getting in the details with reps and customers.
• Develop, experiment, and optimize initiatives to support the customer journey and accelerate revenue for Zapier.
• Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

Application Deadline:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.