Osas Iyere

Osas Iyere is a Sr. Customer Champion at Zapier. Previously, they worked as a Technical Support Specialist at Trilogy and as a Microsoft 365 Technical Support Engineer at Tek Experts.

Osas has a passion for providing quality technical support and maintaining relationships with customers. They excel at quickly resolving technical issues to reduce downtime for clients. Osas also has a strong background in email security, ensuring that spam emails and emails with viruses are detected and blocked before being received by clients.

At Tek Experts, Osas supported Microsoft SharePoint Online, OneDrive for Business and Microsoft Stream. They assisted end users in resolving Microsoft 365 related issues and ensured the security of SharePoint and OneDrive sites. Osas also supported other Microsoft 365 technologies as they relate with SharePoint Online, including Microsoft Stream, Microsoft Forms, PowerApps, Power Automate, Azure Active Directory and Microsoft Teams.

Osas is skilled in Powershell scripting and has experience migrating data from on-premise platforms to Microsoft 365 or from other cloud platforms to Microsoft 365. They are also experienced in designing SharePoint sites, lists, pages and workflows using the SharePoint Designer tool.

Osas Iyere has a Bachelor of Engineering from University of Benin in Electrical and Electronics Engineering. Osas also has certification from ICSI (International CyberSecurity Institute), UK in Certified Network Security Specialist and Cisco in Cisco Certified Networking Associate (Routing And Switching). In addition, they have a Diploma in web design from New Horizons Computer Learning Center - Baltimore.

They are on a team with JC Betana - Customer Champion, Roniel Mitchell - Customer Champion. Osas Iyere reports to Liam Reid, Senior Customer Champion.