Emma van Pelt

Emma Van Pelt is a seasoned professional with extensive experience in product solutions, operations, and customer experience. Currently serving as Vice President of Product Solutions and Operations at Zappi since December 2019, Emma leads teams responsible for product roadmaps and strategy across advertising, product innovation, and market research. Prior to this role, Emma held various positions at Forrester, including Vice President of Customer Experience & Solutions and VP of Marketing, where engagements focused on crafting original research in collaboration with clients. Experience as Operations Manager at Oke USA involved managing logistics and supply chains for Fair Trade products, and earlier roles at Equal Exchange included operations and freelance videography, fostering connections with customers through storytelling. Emma holds a Bachelor of Arts in Political Science from the University of Minnesota.