Richard Johnson

Richard Johnson is an experienced operations leader with a diverse background in managing teams and driving operational improvements across various companies. Currently serving as Operations Manager at Zappos Family of Companies since February 2021, Richard oversees the Outbound Department and leads a team of 50. Previous roles include Operations Shift Manager at Ferrara and Operations Manager at Flavorcraft, LLC. Richard's extensive tenure at Coca-Cola Refreshments included positions ranging from Plant Manager to Production Supervisor, where significant achievements included leading facilities that earned industry recognition. Richard also contributed to supply chain solutions at Beam Suntory and began a career in human resources as an HR Specialist at GCA Group. Richard holds a Bachelor of Business Administration in Management Information Systems and Business Administration from Eastern Kentucky University.