Stacey Haynes

Stacey Haynes is an experienced customer service professional with a career spanning over two decades. Currently serving as a Customer Loyalty Team Lead - Level 2 at Zappos Family of Companies since December 2004, Stacey leads a team of 8-15 individuals, focusing on coaching, support, and leadership development within a call center environment. Previous roles include Customer Loyalty Team Member at Zappos, where Stacey excelled in providing exceptional customer service for an e-commerce platform, and various positions at Production Group International, including Account Executive and Assistant Account Executive, where responsibilities involved collaborating with convention organizers and ensuring customer satisfaction. Stacey holds a high school diploma from Summerville High School and attended Columbia College of South Carolina.