Stephanie Mora

Stephanie Mora has over a decade of experience in customer service management, currently serving as a Customer Service Manager at Zappos Family of Companies since September 2012. In this role, Stephanie leads a team overseeing various communication channels, aiming to create a positive work environment while enhancing the customer experience. Previous positions include Customer Service Support Supervisor and roles within the Customer Loyalty Team. Prior to Zappos, Stephanie held the position of Back Office Lead at Best Buy and worked as a Teacher Assistant at Spectrum Center Schools and Programs. Stephanie's educational background includes attending Concord High School and Berkeley City College.