Zarraffa’s Coffee was founded in 1996 by Kenton and Rachel Campbell. The company is proudly 100% Australian owned with its head office based on the Gold Coast.

Zarraffa’s (pronounced Za-raff-as) comes from the Arabic word ‘Zarafa‘ which means ‘Giraffe’ and the Masai Giraffe typically inhabits the savannahs of Kenya and Ethiopia, the origin of coffee.

From a single store in Southport on the Gold Coast, the Zarraffa’s Coffee business has evolved into an award-winning enterprise, now serving customers in over 80 locations across Queensland, Western Australia and New South Wales.

Leading the way in retail coffee innovation Zarraffa’s Coffee developed its popular drive thru store concept in 2010, providing customers with quality coffee and added convenience. The company’s expansion to the West Coast in 2012 enabled Zarraffa’s to introduce its unique blend of coffee to a whole new region of coffee lovers.

The company now operates its network of stores in shopping centres, strip malls and drive thru locations on both sides of the country, with expansion planned in these key geographical areas in the coming years.

Zarraffa’s Coffee has fostered a culture where everyday customers can access great coffee and be a part of this Australian success story. By joining the Zarraffa’s Z Card®  loyalty program loyal customers or ‘Zarraffites’ are rewarded, educated, communicated to, nourished and hopefully inspired in their day-to-day.

At Zarraffa’s the commitment to product, service, freshness, convenience and a genuine love of coffee, is what makes the Zarraffa’s Coffee experience – just like its namesake the Masai Giraffe – ‘head and shoulders’ above the rest.

To view store locations, visit: zarraffas.com/our-stores/

To find out about franchising opportunities visit: zarraffas.com/franchising/

Contact us: zarraffas.com/contact/




Food & Beverage

Retail

Zarraffa's Coffee

Zarraffa's Coffee's headquarters in Eagleby, Australia

Marnie Sheldon

Luke West

Emma Bain

This department manages the daily operations and customer service functions of the café.

Café Operations

This department oversees and directs development projects and initiatives.

Development Leadership

This department focuses on managing and supporting marketing activities and event planning to enhance brand visibility and engagement.

Marketing Coordination

This department is responsible for identifying and pursuing new business opportunities to drive growth and foster strategic partnerships.

Business Development

This department oversees the management and coordination of corporate administrative functions and information technology.

Corporate Services

This department oversees the strategic direction and overall management of the organization.

Zarraffa's Coffee

Org chart

Teams

Café Operations

Development Leadership

Marketing Coordination

Business Development

Corporate Services

Executive Leadership

Offices

Zarraffa's Coffee

Org chart

Teams

Café Operations

Development Leadership

Marketing Coordination

Business Development

Corporate Services

Executive Leadership

Offices

Related companies