Zayo Group
James V. is a seasoned professional in network operations and client services with extensive experience at Zayo Group since August 2014. As Sr Manager of Global Network Operations, James V. excels in scheduling network maintenance and ensuring service level agreements are met. In prior roles at Zayo, including Service Orchestration Lead and Infrastructure Team Lead, James V. demonstrated expertise in ticket management, customer service, and training new technicians. Before joining Zayo, James V. worked at Siwel Consulting, managing client services for Verizon Enterprise Solutions and overseeing operations in a high-volume call center, reflecting a strong track record of leadership and operational excellence in telecommunications.
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Zayo Group
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Zayo is the leading global provider of Communications Infrastructure. Zayo provides fiber and bandwidth connectivity, colocation and cloud infrastructure to the world's leading businesses, including wireless and wireline carriers, media and content companies, finance, education, government, healthcare and other large enterprises.