Jessica Costa

Jessica Costa is an experienced professional in CRM and growth analytics, currently serving as Gerente de CRM and previously as Analista de Growth Senior at Zé Delivery since October 2021. Jessica specializes in data analysis to improve customer experiences, creating personalized marketing strategies, and forecasting customer behavior. Prior to Zé Delivery, Jessica worked at EDP Brasil as Analista de Contratação de Energia Pleno, managing energy procurement reports and KPIs, and held an internship focused on energy market studies. Jessica's earlier career includes administrative roles at Ideale Treinamentos and Csp Incorporadora E Construtora. Jessica holds a Bachelor’s degree in Economics from Universidade Metodista de São Paulo and a Technical degree in Business Administration from ETEC - Escola Técnica Estadual de São Paulo.