Jatin Unadkat

Jatin Unadkat is an experienced professional in customer service and operational management with a robust background in various industries. Currently serving as Customer Service Lead for Zee Entertainment Enterprises Limited, Jatin specializes in user engagement and customer experience strategies for the ZEE5 platform. Jatin has also been the Director at mStrat Digital Private Limited, providing consultancy for well-known startups across diverse sectors. Previous roles include leading service delivery for Idea Money, managing customer delight operations at Taxi For Sure, and overseeing phone banking services at ICICI Bank. Jatin holds a Master’s degree in Commerce from the University of Mumbai and a Bachelor’s degree in Commerce from Mithibai College.