Jocelyn Tan

Jocelyn Tan has over 8 years of work experience. In 2017, they began working at Zeemart as a Customer Success Manager, Onboarding Supervisor and Community Manager. Before that, they worked at Luke's Oyster Bar & Chop House as a Supervisor in 2015, Wine Connection (Singapore) as an Assistant Manager in 2014, Piping Rock Club as a Pastry Assistant in 2013 and Abigail Kirsch as an Extern in 2012. As a Customer Success Manager at Zeemart, they managed relationships with customers, ensured customer retention and growth, designed and implemented procurement workflow for customers, liaised with internal product teams to translate customer requests into functional specifications and provided product consultation to the Business Development Team. As an Onboarding Supervisor, they supervised to ensure successful customer onboarding onto the Zeemart platform and provided training and assistance to customers. As a Pastry Assistant at Piping Rock Club, they assisted the Pastry Chef in production, customized order cakes and execution of desserts, assisted and supported the Executive Sous Chef in daily preparation of beach club lunch and dinner service during summer and was a team player in executing member special events.

Jocelyn Tan attended The Culinary Institute of America from 2011 to 2013, where they earned a Bachelor of Culinary Arts Management.