David Long

David Long has a diverse background in the telecommunications industry, with experience in customer service, case management, order governance, workforce planning, and psychology examination. David has worked in companies like ZEISS, nbn™, Optus, and Defence Jobs Australia, showcasing a strong ability to coordinate information, triage assistance, manage work completion, and facilitate psychological testing. David's expertise lies in handling customer communication, ensuring smooth order progression, forecasting call volumes, and creating effective rosters for call centers. David has demonstrated a dedication to providing operational support and maintaining accurate records throughout their career.