Jay H.

Director, Member Data Intelligence at Zelis Healthcare

Jay H. has a diverse work experience spanning multiple industries. Jay is currently the Director of Analytics & AI Solutions at Zelis, where they are responsible for developing enterprise-wide data assets and predictive models to support product and sales initiatives. Prior to this, Jay held the position of Director of Product Research at HMS, leading the research, validation, and development of the company's consumer engagement product. Jay also served as the Director of Product Research and Director of Product Management at HMS Eliza, driving the engagement product portfolio and overseeing the quality and performance of the multichannel engagement platform. Before joining HMS, Jay worked as a Senior Product Manager at Sermo WorldOne, managing the Sermo Community platform and leading the Product Innovation Team. Jay also served as the Director of Analytics at SERMO and as a Research Manager at Quintiles Market Intelligence. Jay started their career as a Senior Research Analyst at Eidetics and gained research experience as a Postdoctoral Researcher at New England Biolabs.

Jay H. has a strong educational background in Biochemistry. Jay obtained a Bachelor of Science (BS) degree in Biochemistry from Syracuse University, attending from 1995 to 2000. Jay later pursued further education and earned a PhD in Biochemistry from the University of Connecticut, completing their studies from 2000 to 2005.

In addition to their academic achievements, Jay H. has also obtained certifications in their professional career. Jay has completed a certification in Querying Relational Databases from eCornell, although the specific month of completion is not provided. Jay H. has also acquired Pragmatic Marketing certifications in Foundation, Focus, and Build product management in the years 2013 and 2014. The institution responsible for the acquisition of these certifications is not mentioned.

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