Preethi Kilaparthi

Preethi Kilaparthi is a seasoned professional in relationship management and customer success, currently serving as the Director of Relationship Management at Zema Global Data Corporation since March 2023. Previous experience includes a role as Sr. Client Services Manager at Akamai Technologies, where Preethi managed a portfolio of 50 strategic accounts, achieving a 96% account retention rate with notable clients like Coca-Cola and Deloitte. At Convergys India Pvt Ltd, Preethi held multiple roles, including Client Services Manager and Team Leader Operations, where substantial enhancements in efficiency and productivity were achieved. Preethi's technical expertise was demonstrated in earlier positions as an Escalations Engineer and Technical Support Engineer, specializing in customer issue resolution. Preethi holds a Bachelor of Technology degree in Computer Science from Vishaka Institute of Engineering and Technology.