Nicholas M. is an experienced professional with a diverse background in operations and consulting, currently serving as General Manager and Head of Operations at Zen since August 2021. Prior to this role, Nicholas held key positions as Consulting and Operations Director at Libran IT and Consulting Director at Lánluas Consulting. Further experience includes roles as Resource and Staffing Manager at PwC and Resource Manager at Infosys Consulting, DXC Technology, and IBM. Nicholas began a career in project management with various roles at Travelport, IATA, after serving as Senior Business Analyst and Managed Services Consultant at Qantas. Nicholas holds a Master of Business Administration focused on Business Analysis, Operations, and Strategy from Charles Sturt University and a Graduate Certificate of Business from the Australian Institute of Business.
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