Monica Corrujedo has a diverse work experience in various customer success and account management roles. Monica currently works at Zenarate as a Senior Customer Success Manager, where they are responsible for ensuring customer satisfaction and success. Prior to that, they worked as a Bilingual Customer Success Manager at Zenarate, where they supported world-leading brands in using the Zenarate AI Coach simulation training platform. Before Zenarate, Monica worked as a Customer Success Manager at AbsenceSoft, providing technology solutions to help employers manage leave laws effectively. Monica also has experience as an Enterprise Account Manager and SMB Account Manager at talentReef, where they supported clients in adopting and expanding the software product. Monica has also worked as a Customer Care Analyst at talentReef and as a Summer Camp Coach and Student Athlete at the University of Denver. Monica started their career as a College Financial Representative at Northwestern Mutual and as an Assistant Manager/Crew Member at PepsiCo.
Monica Corrujedo earned a Bachelor's Degree in International Business from the University of Denver - Daniels College of Business, which they attended from 2013 to 2017. Additionally, they hold several certifications, including Certified Leave Management Specialist from the Disability Management Employer Coalition (DMEC). Monica also obtained certifications in MOS Word, MOS Excel, and MOS PowerPoint from Microsoft, with the years obtained being 2014, 2013, and 2013 respectively.
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