Adrian Fallow is the Global Senior Vice President for SMB at Zendesk, where responsibilities include leading a team that supports companies with 50-249 employees, the largest business unit for Zendesk. Prior to this role, Adrian spent over 13 years at Salesforce, advancing through various leadership positions within the SMB sector, culminating as Senior Area Vice President for Commercial Sales. This tenure involved managing significant teams and driving substantial revenue, including overseeing a $400M+ business. Earlier professional experience includes roles at Meyer Labs, ClaimTools, and Enterprise Rent-A-Car, complemented by a BA in History from Queen's University.
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