Andrew Conway

Andrew Conway is a seasoned professional in technical support, currently serving as Senior Manager of Premier Support at Zendesk since February 2020, where responsibilities include managing a team of Premier Support Engineers to deliver top-notch technical assistance to Premier customers. Prior roles at Zendesk included Manager and Premier Support Engineer, emphasizing high-level account management and exceptional customer service. Andrew's previous experience at Adobe as a Premier Technical Support Consultant and Technical Support Consultant enhanced expertise in customer support within the software industry. Early career roles at Transdev Ireland and various retail positions at GameStop and HMV provided a foundation in database development and customer service. Andrew holds a Bachelor of Science in Computing with honors from Technological University Dublin.