Caroline Murphy is a Lead Product Designer at Zendesk, where they shape the future of AI agents and automation. They previously held various design roles, including Senior Product Designer and Mobile UX/UI Designer, contributing significantly to mobile apps and user experiences across several industries. Caroline's early career included positions as a Multimedia Assistant at Axis Centre Ballymun and a Bank Assistant at Bank of Ireland. They hold a B.Sc. in Multimedia from Dublin City University and a Higher National Diploma in Digital Media from Ballyfermot College of Further Education.
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