Isabel Estrada

Isabel Estrada is a seasoned professional in sales and marketing with extensive experience in developing robust lead generation processes and driving customer experience initiatives across various sectors. Currently serving as a Senior Sales Manager at Zendesk since February 2022, Isabel leads the LATAM Sales Development function, focusing on empowering teams to meet growth targets. Previous roles include Sales Director at Medallia, where Isabel was responsible for brand evangelization and customer experience transformation, and Sales Manager at Pearson, overseeing lead generation and team leadership. Isabel's earlier experience also encompasses positions in marketing and business development at BOMBILLO AMARILLO, Godoy & Hoyos Abogados, Brigard & Urrutia, and other organizations. Isabel holds a Master's degree in Strategic Marketing from CESA and a degree in National & International Marketing from Universidad de Manizales.