Lisa J. Kelly

Lisa J. Kelly is an accomplished professional with extensive experience in technical writing and user experience content. Currently serving as the Lead Writer at Zendesk since July 2018, Lisa has also held the position of President/CEO at Writers Plus, Inc., a consulting firm specializing in UX content, user research, and technical publications since 1989, with notable clients including Juniper Networks, Symantec, and Apple Computer. Previous roles include Sr. Technical Writer at Palo Alto Networks, Sr. User Experience Writer at Symantec, and various consulting positions in technical publications for notable companies such as Juniper Networks and Frame Technology. Lisa J. Kelly holds a BA in Mathematics from the University of California, Berkeley.