Rani Sur is a seasoned professional with extensive experience in project management, implementation, and product ownership within the technology and customer engagement sectors. Currently serving as a Senior Engagement Manager at Zendesk since August 2025, Rani has previously held significant roles including Head of Implementations at Local Measure and Head of Delivery at CloudWave, where a focus on innovative and user-friendly technologies for customer engagement was emphasized. Rani's background also includes key positions at IPscape, SAI Global Assurance, ITM, Bluefin Corporate Consulting Ltd, SBJ Benefit Consultants Ltd, and CoCam, showcasing a strong track record in delivering impactful solutions and managing large-scale projects across various industries. Rani holds a degree from Thames Valley University, earned between 2000 and 2003.
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