Samanta Velho

Samanta Velho is a seasoned product manager with extensive experience in the tech industry, currently serving as Principal Product Manager at Zendesk since June 2023, following the company's acquisition of Tymeshift, where Samanta held the same title from June 2021 to June 2023. Previously, Samanta worked at Talkdesk from November 2016 to June 2021 in various product management roles, and at HouseTrip from November 2012 to October 2016 as Operations’ Business Analyst, focusing on performance metrics and forecasting. Prior experience includes project management roles at Ideiateca Consultores, TNS, and Shopworks LTD, specializing in market research. Samanta holds a Bachelor's Degree in Sociology from Universidade Nova de Lisboa and attended the British Council from 2005 to 2006.