Sean Fitzgerald

Sean FitzGerald is a seasoned professional in customer success and sales with extensive experience across various technology and service-oriented organizations. Currently serving as a Sr. Principal Customer Success Manager at Zendesk since September 2018, Sean collaborates with top clients to enhance their utilization of the Zendesk platform, delivering superior customer experiences and facilitating strategic initiatives. Prior to Zendesk, Sean held multiple roles at Oracle, including Program Manager for Infrastructure Cloud Services and Sr. Customer Success Manager, and at RightNow Technologies, where responsibilities included technical migration management. Sean's earlier roles encompass leadership positions in sales and marketing, engineering, and consulting at companies such as Lincoln Heritage, Big Sky Precision, Summit Automotive Distributors, AT&T Wireless, and Level 3 Communications. Sean attained a Bachelor of Science degree in Business Administration, specializing in Computer Information Systems, from Colorado State University.