Tica Domenech Romero

Tica Domenech Romero is an experienced professional currently serving as a Principal Customer Success Manager at Zendesk since August 2021. Previously, Tica held the position of Director of Product Management at SFR Business, overseeing product strategy and development for Internet connectivity and cloud solutions in the B2B sector. Tica's career includes significant roles at SFR, where responsibilities encompassed managing product portfolios and developing relationships with key telecom partners. Additional experience includes marketing consulting at Sofrecom and R&D roles at Marconi PLC and Siemens. Tica holds an Executive MBA from IAE Paris - Sorbonne Business School and has pursued further education at IMT Atlantique, the University of Stuttgart, and Universitat Politècnica de València.