Vladimir Avrov

Vladimir Avrov is an accomplished Senior Technical Account Manager at Zendesk, with extensive experience in providing strategic operational and technical guidance for customer experience (CX) innovations. With a background in managing enterprise projects and technical consultancy, Vladimir has effectively collaborated with various teams and C-level stakeholders throughout multiple roles at Zendesk, including Senior Engagement Manager and Engagement Manager. Previous positions include software engineering at the European Space Agency and implementation roles at Kulu Valley and Sigma Technologies Group. Vladimir's educational qualifications include a Postgraduate Certificate in Nanotechnology from the University of Oxford, a PgD in Management from The London School of Economics, and a Bachelor in Telecommunication Engineering from Universitat Politècnica de Catalunya.