Walter Persson Hildebrandi Filho

Walter Persson Hildebrandi Filho is an experienced technology leader with a strong background in customer experience and operations management across various industries in Latin America. Currently serving as the Sao Paulo Site Leader and LATAM Chief Technology Officer at Zendesk since March 2022, Walter has previously held significant roles at SAP as Senior Customer Experience Strategist and Head of Customer Experience Solution Engineers. Walter's career includes pivotal positions at EY, Oracle, NetShoes.com, Buscapé Inc, Brasil Telecom Internet, iG - Internet Group, and Connectmed, demonstrating expertise in CRM solutions, IT infrastructure, and strategic project management. Walter holds a Specialist degree in Software Engineering from Instituto Tecnológico da Aeronáutica and a Bachelor's degree in Data Processing from Universidade Presbiteriana Mackenzie.