Shalini Prasad is an experienced Communications, Administration & Media Specialist currently working at Queen Square Family Health Team since March 2022, where expertise in content writing and social media resulted in a 25% increase in community workshop bookings. Shalini also serves as a Freelance Writer for Zenfolio Inc, focusing on engaging content for photographers. Previous roles include Content Writer at CopyPress, where 34 SEO-optimized blogs were produced for Indeed Canada, and a position as Customer Service Assistant - Operations at Henry's, managing store operations and customer conflict resolution. Earlier experience includes impactful roles at Zoho Corporation, Market Simplified, LBN Tech Solutions Pvt Ltd, and Sulekha.com, emphasizing content creation, SEO strategies, and social media management. Shalini holds a Master's Degree in English from the University of Madras and a Bachelor's Degree in Corporate Secretaryship from Guru Shree Shanthi Vijai Jain College for Women.
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