Pawan Sarda

Pawan Sarda is a seasoned professional in product and technical support, currently serving as a Senior Product Support Specialist at Zenoti since May 2022. Prior experience includes significant roles such as Senior Technical Support Specialist at Salesforce and Technical Support Specialist at RPost, where responsibilities centered on managing technical tickets and maintaining service level agreements. Pawan also contributed to Mitratech and NowFloats in various capacities, including leading support teams and ensuring effective communication between technical and customer support functions. Pawan began the career at NowFloats as the first Customer Support Executive and later rose to Senior Support Specialist, demonstrating a strong commitment to customer satisfaction throughout the journey. Educationally, Pawan holds a Bachelor of Technology in Computer Science from the ICFAI Foundation for Higher Education.