Tushar Bhatia

Tushar Bhatia is a highly experienced Senior Customer Success Manager at Zenoti, responsible for managing a portfolio of accounts with an annual recurring revenue of $2.8 million. Tushar excels in visualizing business needs, driving quarterly business reviews, and collaborating across various functions to maximize customer value and retention. Prior experience includes a role as a Customer Success Manager at Kantar IMRB, where Tushar successfully completed nine projects for prestigious clients during a market research internship. Additionally, Tushar worked at Genpact in account management focused on risk and fraud, overseeing a portfolio of accounts and resolving disputes. Tushar's career began as an analyst at Hansa Agencies Private Limited. Educational qualifications include an MBA in Marketing and Operations from IBS Hyderabad and a Bachelor's degree in Journalism and Mass Communication from Guru Gobind Singh Indraprastha University.