Mahmoud Labon is a seasoned Lead Business Consultant at Zensar Technologies with a strong background in business analysis and transformation across various sectors. Previous roles include Agile Functional Analyst Lead at Lloyd's, where Mahmoud spearheaded the Functional Analysis practice to support a strategic transformation program, and Lead Business Analyst at Capita Customer Management, focusing on large-scale transformation initiatives that enhance business outcomes through digital technologies and Agile methodologies. With experience at notable organizations such as NatWest Group, Accenture UK, and Akari Software, Mahmoud is skilled in coaching and mentoring teams, fostering high-performing environments, and driving operational efficiencies. Mahmoud holds multiple relevant degrees, including an MSc in Computer Security and Resilience and an MSc in Business Information Systems Management from Northumbria University.