Dionatan MacIel Giannechini

Dionatan Maciel Giannechini has a diverse work experience in various roles and companies. Dionatan is currently working at ZENVIA as a Support Coordinator, where they manage teams that work with different technologies to deliver a unique customer experience. Dionatan supports team members in their daily tasks and manages their career paths.

Prior to ZENVIA, Dionatan worked at Dell EMC from 2016 to 2021. Dionatan held multiple roles at Dell EMC, including Enterprise Technical Support Advisor - Latam Team Lead, Enterprise Technical Support Advisor - Quality and Process Lead, and Enterprise Technical Support Senior Analyst - Quality Lead.

Before joining Dell EMC, Dionatan was a Dell Employee, starting in 2011 and working until 2021. During their time at Dell, they worked as an Enterprise Technical Support Senior Analyst - Storage Team, Case Mentor and Case Controller, and Tech Supt Specialist.

Prior to Dell, Dionatan worked at Inftech as a Technical Specialist from 2009 to 2011.

Overall, Dionatan Maciel Giannechini has gained extensive experience in technical support and team management throughout their career.

Dionatan Maciel Giannechini has a diverse education history. Dionatan started their educational journey in 2013 when they obtained several Microsoft certifications, including the Microsoft Certified Solutions Associate 2008, Microsoft Certified IT Professional Windows Server 2008, and MCSA: Windows Server 2008. In 2014, Dionatan enrolled in the Universidade La Salle and pursued a Bachelor of Technology (B.Tech.) degree in Computer Systems Networking and Telecommunications, which they completed in 2012.

Continuing their education, Dionatan earned their first Master of Business Administration (MBA) degree in 2015 from the Universidade do Vale do Rio dos Sinos, specializing in Business Administration and Management, General. Dionatan then went on to acquire additional certifications, such as the ITIL® Foundation Certificate in IT Service Management from EXIN in 2014 and the Six Sigma White Belt from the Aveta Business Institute in 2016.

In 2019, Dionatan obtained various certifications related to emerging technologies, including the Artificial Intelligence Foundations: Thinking Machines, Cybersecurity Awareness: Security Overview, IoT Foundations: Fundamentals, Learning Data Science: Understanding the Basics, and Virtual Reality Foundations from LinkedIn. In the same year, they also obtained the SNIA Certified Storage Engineer certification from SNIA and CompTIA Storage Powered by SNIA from CompTIA.

Dionatan's pursuit of learning continued, and in 2021, they obtained multiple certifications in lifelong learning from CertiProf. In 2022, they enrolled in HSM University for a Master of Business Administration (MBA) degree in Pós-Graduação em Gestão Estratégica de Negócios, which they are expected to complete in 2023.

Overall, Dionatan Maciel Giannechini has a solid educational background with a focus on technology, business administration, and emerging fields.