Iara Fernanda Batista

Head Of Sales at Zenvia

Iara Fernanda Batista has a diverse and extensive work experience. Iara Fernanda is currently working at ZENVIA as the Head of Sales since May 2022. Before that, they served as the Head of New Business and Growth at Lalamove from November 2021 to June 2022. From November 2017 to November 2021, Iara worked at CIAL Dun & Bradstreet as a Sales Team Manager. Prior to that, they were a Key Account Manager at Loggi from January 2015 to December 2017. In 2014, Iara worked at NTT Ltd. as a Relationship Manager, where they were responsible for coordinating sales related to global agreements, ensuring adherence to defined processes, and resolving customer service issues. Iara Fernanda also served as an Executive Assistant to the CEO at Ornare from March 2011 to February 2014. Iara's career began at Citi, where they worked as a Event Coordinator from February 2008 to March 2011.

Iara Fernanda Batista has a diverse educational background. Iara Fernanda attended Stanford Continuing Studies in 2022, where they studied Leadership Skills for Women. In the same year, they also pursued a Women's Leadership Program at StartSe University, earning a Certification in International Management.

Prior to that, Iara completed a post-graduate program from 2019 to 2020 at Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS), where they obtained an MBA in Sales, Negotiation, and High Performance Results.

In 2011 and 2012, they pursued an MBA in Marketing and Sales at Universidade de Sorocaba (University of Sorocaba).

Iara's educational journey began in 2006 at Uninove - Universidade Nove de Julho, where they achieved their Bachelor of Business Administration (B.B.A.).

In addition to their formal education, Iara has obtained various certifications throughout their career. Iara Fernanda recently earned a Maestria em Gestão e Liderança de Pessoas from Febracis Coaching in July 2023. Iara Fernanda also completed the Programa de Mentoria Bússola Executiva at Bússola Executiva in November 2022.

In 2022, Iara achieved certification in Emotional Intelligence from Escola Conquer. Iara Fernanda obtained a certification in Leadership, Learning Capacity, and Resilience from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in 2021. Additionally, they hold an English C2 Proficient certification from the EF Standard English Test (EF SET) obtained in August 2021.

Other certifications include Communication and Assertive Thinking from Escola Conquer in January 2021, Pre-Sales Training from Universidade Previsível in October 2020, Sales Management Training from HubSpot Academy in 2020, Strategic Sales from FIA Business School in 2019, B2B Marketing and Sales from Universidade de São Paulo in December 2018, and SPIN® Selling from Huthwaite Brasil in 2015.

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