Marcelo Novaes is a Quality Assurance professional currently working at ZENVIA since January 2024, contributing to the development of unique communication experiences for customers. With previous roles such as Teacher for Quality Assurance at Ultima.School and Quality Assurance Pleno at Novigi Solution, Marcelo has focused on software quality and testing practices. Prior experience includes positions as a Test Analyst at Sinqia and Quality Assurance Engineer at ZENVIA, along with roles in administrative and customer service functions. Marcelo is pursuing dual degrees in Computer Systems Analysis and Financial Management, highlighting a commitment to continuous professional development in the technology sector.
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