Maurício M.

Technical Account Manager at Zenvia

Maurício M. has a diverse work experience spanning various roles and industries. Maurício started their career as a Gerente de loja at Camisaria Colombo, where they demonstrated strong sales performance and also promoted three managers within their team. Maurício then joined Let's Talk School as a Gerente comercial and successfully grew the operation, increasing the number of active students and establishing partnerships with educational institutions.

Maurício then worked at EAD Laureate as a Gerente comercial before joining Ontrack - Customer Success. Smarter as a Manager Inside Sales. Although the product was not launched, they gained valuable experience in implementing and scaling a sales operation.

Maurício furthered their entrepreneurial experience by founding Studa Cursos, and later joined LETS TALK SCHOOL as a Gerente. At LETS TALK SCHOOL, they prepared the franchise operation and trained sales and operations teams for two franchises.

Maurício then transitioned to ZENVIA, starting as a Junior Solutions Architect and progressing to Mid-Level, Senior, and ultimately Technical Account Manager. In these roles, they worked with enterprise customers in the finance market, designing and implementing solutions and acting as their trusted advisor within ZENVIA.

Overall, Maurício M. has demonstrated a track record of success in sales, operations management, and technical solutions, with a focus on customer satisfaction and problem-solving.

Maurício M. completed a Technical License in Marketing from UNIASSELVI between 2018 and 2020. Prior to that, they attended Anhanguera Educacional from 2014 to 2017, but no degree or field of study information is provided for this period. In addition to their formal education, Maurício obtained several certifications. In March 2021, they completed the course "Como Abrir uma Operadora de Telefonia" from Udemy Brasil. In March 2021, they also completed the "How to Build Digital Products" course from Product School. In March 2022, Maurício obtained the certification "Gestão de Projetos para Pequenas Equipes" from Udemy Brasil. The most recent certification is "Product Manager: uma jornada em gestão de produto" from Alura, obtained in January 2023.

Links

Org chart

Timeline

  • Technical Account Manager

    January, 2023 - present

  • Solutions Specialist

    October, 2022

  • Senior Solutions Architect

    September, 2021

  • Mid Level Solutions Architect

    April, 2021

  • Junior Solutions Architect

    August, 2020

  • Executivo De Negócios

    May, 2019

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