Russell Egan

Russell Egan is an experienced Account Director at Zenzero since July 2022, with a strong background in business development and account management, previously serving as Business Development Manager at BulkSMS.com from August 2020 to June 2022. Egan's career includes significant roles such as BMC Remedy Development & Release Manager at Quintica for Vodacom, Lead Service Delivery Manager at IBM for Pick n Pay, and various service management positions at Barclays and Computacenter. Notable earlier positions include Senior Client Delivery Manager at Steria and Director at Shanzi Web Services Ltd, alongside consultancy roles that focused on ITIL and service improvement. Egan holds multiple certifications, including ITIL Expert and ITIL® 4 Managing Professional, and a BCOM in Information Technology Management from Oxford Brookes University.