Robyn Leone

Chief Experience Officer at ZERO

Robyn Leone has a diverse range of work experience in the healthcare industry. Robyn is currently working as the Vice President of Client Success at ZERO.health, where they lead the team responsible for ensuring clients receive the highest level of service and support. Prior to this role, they worked as the Director of Client Success at ZERO.health, where they led the seamless implementation and launch of services for new clients.

Before joining ZERO.health, Robyn worked at UnitedHealth Group as the Senior Director of Product & Performance Management. In this role, they were responsible for developing a longitudinal advocacy program to support adults with complex medical conditions. Robyn also collaborated with large self-funded employers to align advocacy enhancements with business objectives.

Robyn has also worked as a self-employed healthcare consultant, where they conducted outreach and research to support the creation of an Accountable Care Organization in the Denver Metro area. Additionally, they have had international travel experience, including housesitting in France, volunteering in Mozambique, and going on a safari in Tanzania.

Robyn'sprevious experience includes positions at UnitedHealth Group as the Senior Director of ACO Program Performance and National Director of Clinical Transformation Programs. In these roles, they led the coordination and communication of transformation programs for Accountable Care Programs.

Robyn also worked at Paladina Health as the Director of Quality & Outcomes, where they drove clinical quality and outcomes across the organization. Prior to that, they were the Director of Business Intelligence at iTriage, LLC and worked as a self-employed healthcare operations and technology consultant.

Earlier in their career, Robyn served as the Director of the Colorado Regional Extension Center at CORHIO, where they managed partner organizations and facilitated the adoption of healthcare information technology. Robyn also worked at Kaiser Permanente as a Program Manager for External Medical Services.

Overall, Robyn Leone's work experience demonstrates their expertise in healthcare operations, strategic planning, and clinical transformation. Robyn has a strong background in advocating for improved healthcare outcomes and is experienced in leading teams and collaborating with stakeholders.

Robyn Leone obtained a Bachelor of Arts degree in Philosophy from The University of Kansas from 1986 to 1990. Later, from 1998 to 2000, they pursued an MBA from Baker University. Additionally, in July 2022, they obtained a Customer Success Leadership Certification from the Sales Assembly institution.

Links

Previous companies

Everside Health logo
Kaiser Permanente logo
UnitedHealth Group logo

Timeline

  • Chief Experience Officer

    November 1, 2023 - present

  • Vice President of Client Success

    April 1, 2023

  • Director of Client Success

    March, 2022