Shyamal Addanki

Shyamal Addanki has a wealth of experience in customer success, consulting, and product innovation. Shyamal is currently the Vice President of Customer Success at ZERO, a role they have held since 2022. Prior to this, they were a Managing Consultant at Silvermist Consulting (2021), VP Customer Engagement at Slater Hill Inc. (2021), Advisor at OTUS Group (2021), Consultant at Karta Legal LLC (2021), VP North America at FireStart (2016), and an Independent Consultant at Aerospace, Aviation, Technology (2015). From 2013-2016, they were employed by SR Technics Group, where they held the roles of Product Innovation Manager, Head of Technical Account Management, and Technical Account Manager. In 2011, they completed an MBA at the University of Oxford, and from 2006-2011 they worked at Labinal - Safran Group, where they were the C919 EWIS Tools & Process Manager, PLM Solutions Manager, Tools & Process Lead for Boeing 787, and Wire Installation Designer and Team Lead.

Shyamal Addanki obtained their Bachelor of Science in Aerospace Engineering from Embry-Riddle Aeronautical University between 2001 and 2005. Shyamal then went on to pursue a Masters in Business Administration from Saïd Business School, University of Oxford between 2011 and 2012. Shyamal'sfield of study included Operations Management, Strategy, and Finance. Additionally, Shyamal has obtained a Design Approval Engineer certification from the Federal Aviation Administration, as well as a Lean Six Sigma Green Belt Certification from The Council for Six Sigma Certification (CSSC).