Alexandre Cortez

Technical Support Engineer L2 / Technical Support Team Lead at Zerto

Alexandre Cortez has a diverse work experience. Alexandre started as a Manager Assistant at Casas Miramar in 2012, where they handled payments, checked products, and ensured cleanliness. In 2014, they worked as a Manager Assistant at Fitness International and then joined Republic Fitness as a Front Desk staff. In 2016, they worked as a Human Resources Assistant II at Partners HealthCare. From 2017 to 2020, they worked at ERT as a Translations Technical Support, troubleshooting software applications and supporting quality control. Currently, they are working at Zerto as a Technical Support Engineer and Team Lead.

Alexandre Cortez earned a Bachelor of Science (B.S.) degree in Information Technology from UMass Boston, completing their studies from 2016 to 2020. Prior to that, they studied Psychology at Universidade Santa Ursula from 2006 to 2012, although no specific degree was mentioned. In addition to their formal education, Alexandre has obtained several certifications, including ZCP Professional Enterprise Engineer from Zerto in 2020, Medical Interpreter from Language Connections in 2015, and CPR/AED from the American Red Cross in August 2014.

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Timeline

  • Technical Support Engineer L2 / Technical Support Team Lead

    July, 2021 - present

  • Technical Support Engineer

    January, 2020

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