Zevas Communications
Henk de Jonge is an experienced professional with a strong background in sales, customer service, and quality control within various industries. Currently serving as Quality Control Manager at Zevas Communications since April 2016, Henk focuses on lead generation for the pharmaceutical sector and providing achievement reports. Previous roles include Analyst at Eli Lilly and Company, Renewal Sales Account Manager at Dell, Multi-Lingual Renewal Sales Agent at Interaction Services, Telesales Team Leader for EMEA at Apple, Renewal Sales Coordinator at Trend Micro, and Telesales and Customer Service Team Leader at the Financial Times. Henk holds a Bachelor of Commerce in International Marketing & Linguistics from Hanze and a postgraduate degree in International Marketing Management from Ostbayerische Technische Hochschule Regensburg.
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Zevas Communications
Zevas, established in 2003, is a leading provider of outsourced and in-sourced customer contact solutions. Every company has an organisational architecture unique to them. Some are large multinationals looking to outsource, others are successful start-ups reaching an accelerated growth stage. Customers are central to everything we do and context is important. We consult with new and existing clients regularly to customise a service that best fulfills their own requirements. Our staff are highly trained professionals who specialize in catering to clients needs and regularly exceeding expectations. We work with small businesses up to some of the largest global companies in Financial Services, Telecommunication Service Providers, Digital Media, Utilities and Charities, across European and North American markets. Our services include the following: •Pre-sales Lead Generation. •Customer Retention and Win-Back. •Customer Service. •Outbound call centre. •Inbound call centre. •Web Sales via web chat. •Customer Service via web chat. For more information, visit the website in our bio.