Sylvina Roy Joseph

Head of Customer Success at Zinrelo

Sylvina Roy Joseph has been working in the customer success and technical support fields since 2013. Sylvina began their career at QuestionPro as a Technical Support Engineer, then moved up to become an Account Manager and finally Head of Technical Support. In 2018, they joined Recruitly.io as a Customer Success Manager and in 2020, they joined Zinrelo as a Senior Customer Success Manager and then was promoted to Head of Customer Success.

Sylvina Roy Joseph has a background in education that includes an Executive Programme for Young Managers from the Indian Institute of Management, Calcutta, which they completed in 2016. Prior to that, they earned a Bachelors in Engineering from Don Bosco Institute of Technology (D.B.I.T) in 2013. Sylvina also holds a Diploma in Computers from Mumbai Educational Trust, MET League of Colleges, which they completed in 2010.

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Previous companies

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Timeline

  • Head of Customer Success

    April, 2022 - present

  • Senior Customer Success Manager

    April, 2020

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